All our mattresses are made in Canada. They are all brand new mattresses in their original factory packaging. All our mattresses are covered by our manufacturers’ warranty. Based on the model, warranty coverage varies from 5 to 10 years. If you experience any problem with your mattress like a body impression or a pillow-top shift or any other structural damage during your warranty period, we will be just a phone call away. One of our mattress consultants will come to your house to evaluate the problem and follow-up with the manufacturer for any repair or replacement of your mattress.